NEWS

1.Q:When can I get the price?
A:We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
2.Q:How can I get the price ?
A:you can send your inquiry or contact us on line. pls let me know your design and the about the size ,shape ,etc , you want. we will reply you in 24 hours.

1.Q: How can I get a sample to check your quality?
A: After price confirmation, you can require for samples to check our quality.
If you just need a blank sample to check the design and quality, we will provide you sample for free, as long as you afford the express freight.
2.Q: How do I get a copy of your product catalog or samples?
A: Our product catalog and samples are free for you. Please note that it is our policy that the receiver pays for the service. If it is convenient for your company, please confirm this with us and give us your company name, detailed address, zip code, telephone number, courier service account number(FedEx, UPS,DHL,TNT, etc). We shall do your best to help you.

1.Q: What is tinplate?
A: Tinplate is the steel electrolytically coated with a fine layer of tin for tin protective purposes. Tinplate is a high quality safe packaging material for food items. There are many kinds of food used in tinplate packaging，such as cookies candies, chocolate,coffee，etc.
2.Q: What is metal proofing charge?
A: Metal proofing sample is distinctive process for showing the color effect on the metal compared with paper. It is separate process from mass production, and thus also cost money.

1.Q: Are you factory or trading company?
A: We are factory and professional for tin box for many years, welcome to visit our factory!

1.Q: Can you do the design for us?
A: Yes. We have a professional team having rich experience in gift tin box design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect gift tin boxes. It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.
2.Q: How should I design on a tin?
A: Before designing any graphics on a particular tin,we will furnish a dimension layout for positioning graphics. According to the tin construction, this positioning info is very important to ensure the proper placement of artworks onto each of the tin.

1.Q:How about your delivery time?
A:Generally,it will take 30 days after receiving your advance payment. The specific delivery time depend on the items and the quantity of your order.
2.Q: What about the lead time for mass production?
A: Honestly, it depends on the order quantity and the season you place the order. The best record we keep is delivering 1250,000 small tin boxes within a week. Generally speaking, we suggest that you start inquiry two months before the date you would like to get the products at your country.

1.Q: Are printed tins safe for food?
A: A food grade lacquer is coated on the inside of the tin to prevent corrosion and interaction of the tin with the food product and thus make it suitable for food storage.
2.Q:Are your products are food-grade ?
A: Yes , we have the FDA、BRC and ISO9001 certifications to ensure the safety.

1.Q:How do you make our business long-term and good relationship?
A:We keep good quality and competitive price to ensure our customers benefit; We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
2.Q: If any quality problem, how can you settle it for us?
A: If any breakage or defect products were found, you must take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container. We will advise you to certify the claim by third party, or we can accept the claim from the samples or pictures you present, finally we will completely compensate all your loss.

1.Q: How do you print on the tins? Is it screened or offset printed?
A: Metal decoration is an offset printing process utilizing CMYK colors. Print is done on large metals first, then slitting into smaller piece for stamping and formation. Offset Printed, Pantone Printed, WhiteLauquer, White Printed as your choices at different prices.
2.Q: Can we do print on the bottle?
A: Yes, you can. We could offer various printing ways.

1.Q: What artwork file formats are acceptable?
A:The most popular acceptable software for artwork design is CDR and AI. PDF and PSD are also welcome. The resolution should be no less than 300 dpi. Please save your files and submit it to us.
2.Q: What is the MOQ for tin order?
A: Due to mass printing and production set up, minimum order quantity is roughly 5000pcs for large size and 10000pcs for small size of tins

1.Q:How do you control the quality?
A:Advanced machines and testing devices to make sure good quality. We will make samples before mass production, and after sample approved, we will begin mass production.
2.Q: How about the quality control process?
A: We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.

1.Q:Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.
2.Q:Can you do the product according our sample or drawing?
A:Yes,we can produce by your samples or technical drawing. We can build the molds and fixtures.